Sending e-mail is limited to 200 per hour per domain. This limit is also
applied towards mailman. If you send over this amount in any hour, most of the
e-mails will bounce back with a undeliverable error.
Our servers have a 60 pop check per hour limit per email address. This means
you can only check mail no more than 60 times in an hour. If you go over this
you're likely to get a wrong password error message saying login incorrect. Just
wait an hour and it will automatically unlock you. To prevent this from
happening again, make sure to disable auto checking, or at least set it to an
interval higher such as 10 minutes.
Any mailing list larger than 5,000 will require a semi-dedicated or dedicated
hosting solution from us. Please note that dividing one large list into smaller
lists to get below this limit is not allowed.
Mailing Lists Rules:
- Anytime you're sending a message, no matter how large your mailing list is
you must throttle it. We recommend you throttle it to at the very least sending
1 email every 6 seconds. If the mailing list software you're using does not
allow you to throttle, you must switch to something else. If you do not throttle
and you try sending, for example, 500 emails, the server will try sending all
500 in 1 second, which is not possible. This will cause the server load to go
very high and the entire server will be sluggish until this process is
completed. It is our job to keep the server up and running without being
sluggish. Anyone who causes the server's load to go high will be
suspended and the process will be terminated. If you choose not to throttle, you
will most likely be suspended for crashing the server.
- Any mailing list over 900 emails is only allowed to be sent to during
off-peak times to prevent high server loads. Off peak times qualify as all day
Saturday and Sunday, and 1 AM - 8 AM Eastern Time on Monday - Friday.
- You are not allowed to mail to a mailing list you were given or purchased.
This is spamming because the subscribers never agreed to you personally sending
them mail. We do not care and how you justify it, this is spam and will result
in termination of the offending account.
- Any unsolicited e-mail being sent will result in termination of the
offending account. We have a zero tolerance policy regarding the sending of
unsolicited e-mail.