How To -- Set Up a Backup Email Address.

Follow these steps to enable the password reset functionality:
  1. Log into SmarterMail as the system administrator.
  2. Click the security icon.
  3. Expand the Advanced Settings folder in the navigation pane.
  4. Click Password Requirements. The password requirements options will load in the content pane.
  5. Select the Enable password retrieval checkbox.
  6. Click Save.
Now, when a user can't remember his password, he can click the Forgot password? link on the login page and an email with instructions on how to reset the password will be sent from the system.

Article ID: 17, Created On: 7/3/2011, Modified: 7/3/2011